Terms of Use and Privacy Policy

Al Fozan Gold & Jewelry Store

Introduction

Al Fozan Gold & Jewelry Store welcomes you and informs you that the following terms and conditions govern your use of this online store and all legal effects resulting from using its services through this electronic platform.
Your use of the store, whether as a consumer purchasing products or services or otherwise, constitutes your full acceptance and agreement—while having full legal capacity under Sharia, law, and regulations—to all terms and provisions of this agreement.
This agreement applies to all types of transactions between the store and the consumer and becomes effective and legally binding upon your approval and registration, in accordance with the Saudi Electronic Transactions Law.

Article (1): Definitions

The foregoing introduction forms an integral part of this agreement. The following terms shall have the meanings set forth below unless the context requires otherwise:

Store: Al Fozan Gold & Jewelry Store, including its website, mobile application (if any), electronic platforms, and physical branches.
Consumer: Any natural or legal person who uses the store to purchase products or obtain services.
Agreement: These Terms of Use and Privacy Policy governing the relationship between the store and the consumer.

Article (2): Legal Capacity

The consumer represents that they have full legal capacity to deal with the store and that their age is not less than eighteen (18) years.
The consumer bears full legal responsibility in the event of any violation of this article.

Article (3): Store Obligations

The store is obligated to provide the products or services as described on its platform.
The store may provide additional services such as after-sales services depending on the nature of the product or service.

Article (4): Use of the Platform

The consumer shall use the platform in compliance with public morals and applicable laws in the Kingdom of Saudi Arabia.
The consumer shall not use any product or service for unlawful or prohibited purposes.

Article (5): Accounts and Registration

Upon creating an account, the consumer agrees to the following:

Maintain the confidentiality of account information and passwords and notify the store immediately of any unauthorized use.
The store shall not be liable for any losses resulting from disclosure of login information.
Any use of the account by third parties shall be deemed authorized by the consumer.
Provide accurate, complete, lawful, and up-to-date personal information.
The store reserves the right to suspend or terminate the account if false or misleading information is provided or if this agreement is violated.

Article (6): Privacy Policy and Data Protection

The store is committed to protecting consumers’ privacy and safeguarding personal data.
The store may collect personal information such as name, contact details, address, and email for order processing, communication, and delivery purposes.
Certain technical data such as cookies may be collected to improve user experience.
Personal information shall not be shared with third parties except when necessary to complete transactions (e.g., shipping and payment providers) or when required by law or competent authorities.
The store applies appropriate technical and organizational measures to protect personal data from unauthorized access or misuse.

Article (7): Electronic Communications

The parties agree that communication shall be conducted via the registered email address or approved communication channels.
All electronic notifications and communications shall have the same legal effect as written documents.
The store may send general or specific notifications related to services or this agreement.

Article (8): Amendments and Fees

The store reserves the right to amend this agreement at any time, and amendments shall be effective upon publication.
Fees may apply to certain products or services depending on their nature or applicable regulations.
Prices and promotional offers may be modified or discontinued at any time without prior notice.

Article (9): Payment and Billing

The store provides secure electronic payment methods through authorized payment service providers.
The store shall issue an invoice detailing the purchased product and paid amount.
All prices include applicable taxes and governmental fees, if any.

Article (10): Intellectual Property

All intellectual property rights related to the store, including trade name, logos, content, and images, are the exclusive property of the store.
No content may be used, copied, or reproduced without prior written consent from the store.

Article (11): Suspension or Termination

The store reserves the right to suspend, restrict, or terminate any consumer’s access or membership at any time, without prior notice, if a violation of this agreement or applicable laws is detected.

Article (12): Governing Law

This agreement shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Saudi courts shall have exclusive jurisdiction over any disputes arising from this agreement.

Article (13): General Provisions

If any provision of this agreement is deemed invalid, the remaining provisions shall remain in full force and effect.
The Arabic language shall prevail in the interpretation of this agreement if translated.
This agreement may only be terminated by a decision issued by the store’s management.